Privacy Policies

Personal Identification Information We Collect

*Name, address, email address, phone number.

*Payment information (credit/debit card details).

*Identification documents (passport, ID card).

*Special requests or preferences (e.g., room preferences, dietary restrictions).

How We Use Your Information

*Service Delivery: To provide you with room service, housekeeping, amenities, and special requests (e.g., providing extra towels or specific room preferences)..

*Customer Support: To respond to inquiries, address requests, or resolve issues related to your stay..

*Marketing and Communication: To send promotional offers, newsletters, and updates. You can opt out of marketing communications at any time..

*Legal Compliance: To comply with local laws and regulations, including identity verification and fraud prevention..

*Reservation and Booking Processing: To confirm your reservation, process payments, and provide check-in/check-out services..

Sharing of Information

*Service Providers: We may share your information with trusted third-party vendors who provide services on our behalf, such as payment processors, travel agencies, and marketing firms. These vendors are required to protect your information and use it solely for the purposes we specify..

*Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests (e.g., government authorities or courts)..

Data Security

*We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption, secure servers, and access controls..

Retention of Data

*We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including to comply with legal obligations, resolve disputes, and enforce agreements..

Your Rights and Choices

*Deletion: Request deletion of your personal data, subject to applicable laws.

*Opt-out of Marketing: You can unsubscribe from promotional emails at any time using the "unsubscribe" link provided in the communication..

*Access: Request a copy of your personal data..

*Correction: Request correction of inaccurate or incomplete data..

Children Privacy

*We do not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly..

Changes to This Privacy Policy

*We reserve the right to update this privacy policy at any time. We will notify guests of significant changes by posting the updated policy on our website or through direct communication. We encourage you to review this policy periodically for any updates..

For questions or concerns regarding our privacy practices or this policy, please contact us at:

*Phone Number: +234807067637798.

*Email Address: customerservice@delumenhotel.com.

*Hotel Name: Delumen Hotel & Suites.

*Address: No 9 Bent Lane GRA Onitsha.

Our Rooms

Delumen Hotel & Suites

Laundry And Cleaning
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At Delumen Hotel and Suites, we offer premium laundry services designed to provide the highest level of cleanliness, care, and convenience for our guests and clients. Whether you are staying with us or simply using our laundry unit, we ensure your garments are treated with professional attention and handled with care.

Restaurant & Bar (F&B)
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) Our restaurant serves a wide variety of delicious meals — from authentic Nigerian dishes to popular continental options — all freshly prepared by our experienced chefs using high-quality ingredients. Whether you're craving a hearty breakfast, a light lunch, or a satisfying dinner, our menu is designed to please every palate.

Reception
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At Delumen Hotel and Suites, we offer comfortable, secure, and affordable lodging services tailored to meet the needs of both business and leisure travelers. Our well-appointed rooms and suites are designed with elegance, cleanliness, and convenience in mind, providing a perfect home away from home for our guests.

Our Rooms

We Provide Comfort

Deluxe Rooms

  • Room Rate: NGN48,000.00
  • Bed Size 6 x 6 (Single Bed)
  • Mini Fridge
  • Electric Kettle
  • Complimentry Breakfast
  • Max Two Person
Get Started

Super Executive

  • Room Rate: NGN60,000.00
  • Table Top Fridge
  • Complimentry Breakfast
  • Bed Size 6 x 6 (Single Bed)
  • Max No Of Guest: 2
  • Electric Kettle
Get Started

Royal Suite

  • Suite
  • Room Rate: NGN85,000
  • Complimentary Breakfast: Yes
  • Table Top Fridge
  • Electric Kettle
Get Started

Presidential Suite

  • Room Rate: NGN90,000.00
  • Table Top Fridge
  • Bed Size 6 x 7 (Single Bed)
  • Complimentry Breakfast
  • Electric Kettle
  • Microwave
Get Started

Kings Suite

  • Room Rate: NGN88,000
  • Complimentary Breakfast
  • Table Top Fridge
  • Electric Kettle
  • Microwave
  • Bed size 6 x 7 ( single bed)
Get Started

Executive Rooms

  • Room Rate: NGN55,000
  • Bed size 6 x 6 ( single bed)
  • Complimentary Breakfast
  • Max Two Person
  • Mini Fridge
  • Electric Kettle
Get Started

Delumen Hotel & Suites

Laundry And Cleaning
image

At Delumen Hotel and Suites, we offer premium laundry services designed to provide the highest level of cleanliness, care, and convenience for our guests and clients. Whether you are staying with us or simply using our laundry unit, we ensure your garments are treated with professional attention and handled with care.

Restaurant & Bar (F&B)
image

) Our restaurant serves a wide variety of delicious meals — from authentic Nigerian dishes to popular continental options — all freshly prepared by our experienced chefs using high-quality ingredients. Whether you're craving a hearty breakfast, a light lunch, or a satisfying dinner, our menu is designed to please every palate.

Reception
image

At Delumen Hotel and Suites, we offer comfortable, secure, and affordable lodging services tailored to meet the needs of both business and leisure travelers. Our well-appointed rooms and suites are designed with elegance, cleanliness, and convenience in mind, providing a perfect home away from home for our guests.

10

M+

Total Customers

20k

+

Loan Customers

NGN

30M+

Business Funding

30

+

Years Experience

Our Gallery

Bar

The Bar at Delumen Hotel and Suites is the perfect spot to unwind and socialize in style. With a curated selection of fine wines, premium spirits, signature cocktails, and refreshing non-alcoholic options, our bar offers something for every taste. Set in a relaxed, contemporary atmosphere, it's ideal for after-work drinks, casual meetups, or a quiet evening alone. Let our skilled bartenders serve you an experience to remember..

image

Welcome to our hotel reception, where comfort and warmth meet modern elegance. As you enter, you're greeted by a spacious, airy lobby designed to make you feel immediately at ease. The reception desk, sleek and inviting, is manned by friendly, professional staff who are eager to assist with check-ins and answer any questions.

image

Bar

The Bar at Delumen Hotel and Suites is the perfect spot to unwind and socialize in style. With a curated selection of fine wines, premium spirits, signature cocktails, and refreshing non-alcoholic options, our bar offers something for every taste. Set in a relaxed, contemporary atmosphere, it's ideal for after-work drinks, casual meetups, or a quiet evening alone. Let our skilled bartenders serve you an experience to remember..

image

At Delumen Hotel and Suites Restaurant, culinary excellence meets elegant ambiance. Our restaurant offers a diverse menu crafted with the finest local and international ingredients, served in a setting of comfort and style. Whether you're enjoying a gourmet breakfast, a business lunch, or a romantic dinner, our attentive staff ensures an unforgettable dining experience that reflects the warmth and sophistication of Delumen hospitality..

image

At Delumen Hotel and Suites Restaurant, culinary excellence meets elegant ambiance. Our restaurant offers a diverse menu crafted with the finest local and international ingredients, served in a setting of comfort and style. Whether you're enjoying a gourmet breakfast, a business lunch, or a romantic dinner, our attentive staff ensures an unforgettable dining experience that reflects the warmth and sophistication of Delumen hospitality..

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Our Buffet Stand at Delumen Hotel and Suites offers a vibrant culinary experience with an array of freshly prepared dishes to delight every palate. From savory local favorites to international cuisine, guests can enjoy unlimited servings in a stylish, welcoming setting. Perfect for family gatherings, business lunches, or casual dining, our buffet combines quality, variety, and exceptional service to create a memorable meal for every guest..

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This is our hotel reception, where comfort and warmth meet modern elegance. As you enter, you're greeted by a spacious, airy lobby designed to make you feel immediately at ease. The reception desk, sleek and inviting, is manned by friendly, professional staff who are eager to assist with check-ins and answer any questions.

image

Welcome to our hotel reception, where comfort and warmth meet modern elegance. As you enter, you're greeted by a spacious, airy lobby designed to make you feel immediately at ease. The reception desk, sleek and inviting, is manned by friendly, professional staff who are eager to assist with check-ins and answer any questions.

image

Welcome to our hotel reception, where comfort and warmth meet modern elegance. As you enter, you're greeted by a spacious, airy lobby designed to make you feel immediately at ease. The reception desk, sleek and inviting, is manned by friendly, professional staff who are eager to assist with check-ins and answer any questions.

image

Bar

The Bar at Delumen Hotel and Suites is the perfect spot to unwind and socialize in style. With a curated selection of fine wines, premium spirits, signature cocktails, and refreshing non-alcoholic options, our bar offers something for every taste. Set in a relaxed, contemporary atmosphere, it's ideal for after-work drinks, casual meetups, or a quiet evening alone. Let our skilled bartenders serve you an experience to remember..

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What Makes Us Stand Out

  • 01

    The Quality Of Our Service

    we take pride in providing the highest quality of service to ensure a comfortable and enjoyable stay. Our dedicated team goes above and beyond to meet your needs, offering personalized attention and anticipating your every request. From our impeccably clean rooms and premium amenities to our exceptional dining options and thoughtful concierge services, we are committed to delivering an outstanding experience. Whether you’re here for a short stay or an extended visit, you can trust that our services are designed to exceed your expectations and make you feel at home..

  • 02

    We Care For Our Guests

    We care for our guests by offering a welcoming and convenient location in the heart of the town. Whether you’re here for business or pleasure, our hotel provides easy access to top attractions, restaurants, and shopping. We pride ourselves on delivering exceptional service and offering a range of amenities, including spacious rooms, complimentary Wi-Fi, a fully equipped fitness center, and an on-site restaurant with delicious local and international cuisine. Our team is dedicated to ensuring your comfort and satisfaction, making your stay with us truly memorable..

TESTIMONIAL

Leveraging On Our Smart Services

FAQ

No, Pets are not allowed.

We accept debit cards, Bank Transfers and Cash payments.

Early check-in or late check-out may be possible depending on availability. Please contact the front desk in advance to make arrangements. Additional fees may apply..

The Daily Check out time is 12 noon Every Day. Penalty for late checkout is 50% of the room rate.

Yes, we offer on-site parking for guests. We provide free car wash services for all our guest.

Upon request, we can arrange for airport Taxi or shuttle services. Cost is however borne by the guest..

Yes, you can modify or cancel your reservation depending on the type of booking and our cancellation policy. Please check the terms at the time of booking or contact our reservations team for assistance.

Yes, we offer room service with a wide selection of meals, and drinks from our F & B department. Our room service hour is 24/7.

Yes, we have an on-site restaurant and bar offering a variety of dishes, drinks, and special promotions. [Include restaurant and bar hours.].

Yes, we offer luggage storage services at no additional cost. You can store your luggage before check-in or after check-out at the front desk..

If you lose an item, please contact the front desk immediately. Our lost and found department will help you recover your belongings..

You can contact us via email at delumensuite@yahoo.com, by phone at +2347067637798, or through the online contact form available on our website..